Data Protection Policy

FM Logistic knows that you value how your personal data is processed and recognizes the importance of protecting your privacy.
This Privacy Policy explains how FM Logistic collects and processes your personal data. It contains information about the type of data we collect, how we process it, and for what purposes.

This Policy was last updated on September 6, 2021.

FM Logistic undertakes to treat personal data in accordance with the regulations applicable to the protection of personal data and privacy, in particular in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter ‘the Regulation’). We are committed to respecting the following principles:

Any information relating to an identified natural person, directly or indirectly. For example, a person is identified directly by his or her first and last name and indirectly by his or her telephone number or vehicle registration number.

Any operation or set of operations performed or not performed using automated processes and applied to personal data or sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction.

Natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes (“why?”) and means (“how?”) of the processing of personal data.

Natural or legal person, public authority, department or other body processing personal data on behalf of the controller.

The personal data we collect varies depending on the purpose of the collection and the service we provide to you.
In general, we may collect the following categories of personal data directly:

We collect your personal data for the following purposes:

We may also need your personal data to meet legal obligations or as part of the contractual relationship we have with you.
When we collect and use your personal data for the purposes mentioned above or for any other request, we will inform you before or at the time of collection.
When necessary, we ask for your consent to process your personal data. If you have given your consent for activities related to the processing of your personal data, you have the right to withdraw this consent at any time.

Personal data is collected, processed and used by FM LOGISTIC Corporate and all its french and foreign subsidiaries.

When we process your personal data, you are entitled for a number of rights that you can exercise at any time. Below is an overview of these rights and what they mean for you.

You can exercise your rights by contacting FM Logistic’s Data Protection Officer by email at dpo@fmlogistic.com, describing your request and accompanying it with any signed identity document certified as true to the original.
The right to access your personal data and the right of rectification
It is important to us that the personal data we hold about you is accurate, up-to-date, complete and relevant. In order to ensure that we comply with this commitment, you have the right to access, correct or update your personal data at any time. Please specify in your request the data or processing operations to which it relates.

You have the right to receive your personal data in a structured, commonly used and machine-readable format. This right applies to data collected by FM LOGISTIC for processing based on your consent and on the basis of a contract.

You have the right to request the deletion of your personal data when:

Please indicate in your request precisely what data about you you are requesting to be deleted and the reasons for your request. We will take reasonable steps to respond to your request in accordance with legal requirements.
If the personal data we collect is no longer necessary for any purpose and there is no legal obligation for us to retain it, we will make every effort to delete or anonymize such data.

You have the right to request restriction of the processing of your personal data if:

Please indicate in your request precisely which data about you you are requesting to restrict processing and the reasons for your request. We will take reasonable steps to respond to your request in accordance with legal requirements.

You have the right to object to the processing of your personal data at any time.
Please indicate precisely in your request the processing for which you object to the handling of your personal data, and the reasons for your request.

You have the right to file a complaint directly with a supervisory authority, such as the CNIL, about the way we handle your personal data.

Personal data will be deleted or made anonymous as soon as they are no longer necessary to achieve the purpose for which they were collected. In addition, data may be retained if this has been provided for by the European or national legislator in the EU regulations, laws or other provisions to which the responsible person is subject.

We are aware of the importance of the security of your personal data. We do our best to protect your personal data from misuse, interference, damage, unauthorized access, modification or disclosure and we have many security measures in place to protect your personal data.

When we share your personal data with our subsidiaries or other organizations, we ensure that we do so only with organizations that have significant data and storage security measures in place and that comply with privacy laws, under conditions equivalent to those we respect.

Personal data may be processed outside the European Economic Area (EEA). If this is the case, FM Logistic will do its utmost to ensure that this international data transfer has an adequate level and guarantees of security.
The guarantees we use to protect international data transfers include:

Your privacy is important to us so we want to be clear on what information is collected when you visit our sites. During your visit, we may need to retrieve and/or store your browser information, mostly in the form of cookies. This information might be about you, your choices, or your device and is mostly used to offer you a more personalised experience. It’s your choice what we collect.
The different categories below explain the type of cookies we use and how to opt-in. Remember, not allowing some cookies might negatively impact your experiences as we might not be able to offer you some of our services and/or features.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are only set in response to actions made by you such as setting your privacy preferences. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal information.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site so it functions better for you. It also helps us know which pages are the most popular, and see how visitors move around the site. These cookies do not collect personal data, only anonymous information. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Some other sites may call these “analytics cookies”.

These cookies are set by us and/or our advertising partners and help us build a profile of your interests so that you are shown relevant adverts on our and other sites. They may also limit the number of times you see an advert as well as help measure the effectiveness of the advertising campaigns. If you do not allow these cookies, you’ll still receive advertising on our partners’ sites, but less personalised, and you may not benefit from the offers dedicated to our members. We use technology that identifies, for example, your browser and internet device. If you would like to see more relevant adverts as you browse other sites, please turn these cookies on. Consult the privacy policy of our partners to learn more about how they use your data.

These cookies are set by a range of social media providers and allow you to use social media features on our site, for example, use the “like” button or create an account with us using your social media profile. They may track how you browse this and other sites, and create a profile of your interests which may be used for advertising purposes. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies some features (sharing tools, ‘‘like’’ button etc.) will not work.

These cookies may be set by us or by third party providers who add services/features to our sites (e.g. videos). If you would like the site to be more tailored to you, please turn these cookies on.

To improve our services, we may modify this Privacy Policy, eg. by introducing new technologies or launching new services. We invite you to consult it regularly.